The Tutor may not cancel lessons. Any cancelled lessons will result in an additional class provided at no extra charge.
Cancellation of Lessons by the Student
The Student may cancel any time 12 hours prior to the scheduled class time. Lessons not attended by the student or cancelled within 12 hours shall be charged according to the set rate.
If lessons are pre-paid, and the tutoring agreement assumes that the Student will attend all lessons as stipulated in the schedule, then no discount or refunds shall be given in respect of lessons not attended by the Student.
Late Arrival
Fees are calculated on a set basis by the Tutor according to the times stipulated in the tutoring agreement. In the case that a student arrives late for lessons, no adjustment to fees shall be made for time lost.
In the case of late arrival by the Tutor, the Student shall be compensated by a lesson extension until the lost time is accounted for. This time shall be added to the lesson in question or carried over to the next lesson, as agreed in advance by both parties.